Making an appointment on-line was very quick and easy. Dropped off my 2018 Equinox in AM to check for worn out front suspension parts. They found damaged front sway bar bushings and replaced with new. Called me the same day and said car would be ready by 3PM! Also, Kyle an employee of Walko, called Chevrolet's warranty Dept. in Arizona and found out that the defective parts were covered under my limited extended warranty policy. He saved me over $200!! Would highly recommend Walko Automotive