Easy to work with, competent, fair cost, courteous, always let you know if you can put off a particular service and therefore, not push you into getting it done "now!" The fact that Walko warranties their service for 2 years is an added plus, and then having a system which accumulates points, for the dollars you spend on servicing your car, which you can use towards future service costs is a major plus. I went to Walko because I needed work done on my car and found them on the internet. What really sold me was the very large number of positive ratings from present customers. That says it all. I would definitely recommend Walko Automotive to anyone needing auto repairs and be very comfortable in doing so.